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Shipping Policy

Orders received by 2PM local time typically are processed the same day received. Shipping times will vary depending on your location and selected shipping options. Typical shipping times range from 1-5 days and may vary during the holiday season. For UPS shipments you can track the progress of the order using their order tracking number available on your order. Shipping delays can occur when the wrong address or zip code is submitted for the shipping address. If the shipping company cannot deliver the package we will contact you via phone or e-mail.


Shipping Promotion Restrictions & Details

  • 1. Free Shipping promotions are restricted to the continental United States only.
  • 2. No refunds for shipping will be given if ordered before or after the promotion.
  • 3. Oversize items do not qualify for free shipping (tires, fenders, cabs, etc.). If you receive free shipping for an oversize item, oversize fees may still apply.
  • 4. Dealers are excluded from this offer.
  • 5. Some brands or products may be excluded from the shipping promotion.


TriState Customs offers our customers the option of selecting 2 day ground, next day, or air through either the United States Postal Service USPS) or United Parcel Service (UPS) for shipments in the continental U.S.

We apologize for any inconvenience but we do not currently ship outside the continental U.S. We do not ship to Canada, Alaska, Hawaii, Puerto Rico or other U.S. Territories, or international locations at this time.